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Microsoft introduced a new compatibility hold to block users of Zebra XSLATE B10 rugged tablets from installing or updating to Windows 10, version 1903 or Windows 10, version 1809. Redmond was prompted to add this new Windows 10 update block by multiple reports received from XSLATE B10 tablet users stating that the "touch may stop working on the devices after restarting the device." "To safeguard your update experience, we have applied a compatibility hold on these devices from installing or being offered Windows 10, version 1903 or Windows 10, version 1809," says Microsoft. "Upon rebooting the device (warm boot), the issue causes users to lose touch access," states Zebra on its support site. "This issue is currently under investigation by Microsoft. Additional information will be provided on this page as it is received." Redmond's developers are currently working on a resolution for this issue which will be provided to Zebra users with an upcoming release. Until a resolution for these compatibility issues will be offered in a future Windows 10 update, Microsoft advises all users to "not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved." Microsoft is still currently blocking some Windows devices with compatibility issues after receiving the May 2019 Feature Update, in an attempt to prevent users of incompatible computers from experiencing degraded performance after upgrading. Since May 29, Microsoft has resolved the issues behind seven Windows 10 v1903 update blocks 11, with three of them having been removed in a single day, on July 12. More complete details are posted on OUR FORUM.

 

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